CCS Knowledge Map

Representation in practice

Strategies for more inclusive outreach

Use these evidence-informed ideas to diagnose recruitment barriers and select outreach approaches that fit the community, study, and groups currently underrepresented.

Start with the barrier, not the demographic label

Underrepresentation can reflect transportation, timing, language, disability access, mistrust, digital access, recruitment channels, eligibility rules, or a lack of visible benefit. Speak with community partners and potential participants before selecting a strategy.

A practical planning sequence

  1. 1

    Identify the gap

    Use the results to identify which groups and geographies are missing or participating at lower rates.

  2. 2

    Investigate the cause

    Ask whether the gap comes from outreach channels, trust, timing, accessibility, incentives, eligibility, or data collection design.

  3. 3

    Co-design the response

    Work with organizations and residents who understand the group’s priorities, networks, and participation constraints.

  4. 4

    Track improvement

    Document what changed, monitor recruitment and retention, and revise the strategy when it is not improving participation.

Evidence by population and barrier

The examples below are starting points, not universal prescriptions. Adapt each approach to local history and participant feedback.

Older African American rural residents

Build sustained relationships through trusted local organizations and consistent staff contacts.

Burns et al. (2008)

Older adults

Invest in relationship-building before recruitment and involve community partners across the research process.

Diallo et al. (2024)

Youth

Use participatory visual methods such as photovoice and digital storytelling, and give young people meaningful control over inquiry and communication.

Greene, Burke, and McKenna (2018)

Cross-cutting practices

Trusted messengers

Partner with organizations and people who already have accountable, sustained relationships with the community.

Compensation and access

Compensate time and expertise, and address transportation, childcare, food, technology, and scheduling needs.

Language and format

Use translated, oral, visual, low-literacy, mobile-friendly, and disability-accessible participation options.

Transparency and reciprocity

Explain how input will be used, report back what was learned, and show what changed because people participated.

Document the strategy

Record the representation gap, the barrier you believe produced it, who helped design the response, what resources were provided, which recruitment channels were used, and whether participation improved. This makes the outreach plan assessable rather than anecdotal.